One of the most popular aspects of WeTrack's Incident Management system is the level of configuration possible. Available to be edited by admin users, this is found on the sidebar in Incident Settings.
The options available for customization are:
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Severity Scale Guide: View the guide as a key to understanding Incident severity, or edit the guide's terminology to your and your team's preference.
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Default Incident Location: Choose whether to have a default location for all Incidents created, and if so, set the location.
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Slack Integration: Set up an integration with the Slack communication platform.
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Channel Manager: Enable or disable the use of Channels for your event control, and, if enabled, set up your different Channels.
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Incident Confidential Types: Set up and name your different types of confidential incident.
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Incident Categories: Create and update a list of categories to choose from whenever creating a new Incident. Each incident category can be associated with a master risk.
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Checklists: Set up checklists that can be applied to particular incident categories here.