Risk, issues, and opportunity RAG ratings are calculated automatically depending on the impact and likelihood settings chosen when the risk, issue, or opportunity is created. To allow for different ways of managing risk severity, colors and descriptions, we have created a customizable matrix. You can choose the color of each combination of impact and likelihood, and add descriptions to those colors.
- Impact scores go from 1 to 5 and have the default values of Low, Minor, Moderate, Major, and Extreme.
- Likelihood scores go from 1 to 6. The default values are Highly Unlikely, Unlikely, Possible, Likely, and Highly Likely for 1 to 5; all issues have a likelihood score of 6.
You are able to customize the label of each RAG status, customize the labels for rick impacts and risk likelihoods (1 through 5), and customize the colors in the RAG matrix. Any changes will be applied to all risks, issues and opportunities across your WeTrack system.
Customizations are done in Settings:
- In the lower-left corner, click Profile and select Settings.
- In the Settings menu, select Risk > Risk RAG Matrix.
Customize RAG Labels
While the five colors available for RAG are not customizable, you can customize what each one is labeled as. To customize what each RAG color is called, hover over the existing label and click Edit. Update the label and click Save.
Customize Risk Likelihood and Risk Impact Labels
To customize Risk Likelihood and Risk Impact labels, hover over the existing label and click Edit. Update the label and click Save.
Customize the RAG Matrix Colors
Each cell in the RAG matrix represents a combination of impact and likelihood. You are able to customize the RAG status of each cell: click the cell and select the new RAG status.